“Customer Centric Strategy” provides a comprehensive guide to developing and implementing strategies that prioritize customer needs and satisfaction. The book covers key topics such as understanding customer behavior, creating customer-centric cultures, implementing effective customer relationship management (CRM) systems, and leveraging customer feedback for continuous improvement. It equips business leaders and marketers with insights and practical frameworks to build strong customer relationships, drive customer loyalty, and achieve sustainable business growth in competitive markets.
Engineering
Customer Centric Strategy
+ Free Shipping“Customer Centric Strategy” offers a concise exploration of strategies that prioritize customer needs and satisfaction. It covers understanding customer behavior, fostering customer-centric cultures, implementing CRM systems, and using customer feedback for improvement. This book is essential for businesses aiming to enhance customer relationships, loyalty, and overall business success in today’s competitive landscape.
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